Information We Collect
To serve you effectively, we may collect the following types of information:
- Personal Identification Details: Name, email address, phone number, billing and shipping addresses.
- Order and Transaction Information: Payment details and records are required to process your orders.
- Website Interaction Data: Data about your browsing activities, including IP address, browser type, and device information.
- Customer Support Records: Information you share while contacting us for assistance or queries.
We only collect information necessary to provide our services, improve your experience, and comply with legal requirements.
How We Use Your Information
The data we collect is used for the following purposes:
- Order Fulfillment: To ensure smooth and accurate processing of your purchases.
- Customer Assistance: To address your inquiries, provide support, and resolve any issues.
- Enhanced User Experience: To personalize your browsing experience and suggest products or services relevant to you.
- Marketing and Updates: To send newsletters, offers, or notifications with your consent.
- Legal and Compliance Needs: To meet legal obligations and regulatory requirements.
Data Sharing and Disclosure
Om Steel respects your privacy and does not sell or trade your personal information to third parties. However, we may share your data in specific situations, including:
- Service Partners: Trusted vendors and service providers who assist in fulfilling orders, managing payments, or improving our operations.
- Legal Obligations: When required by law or to protect our legal rights.
Data Security Measures
We employ advanced security protocols to safeguard your personal information, including:
- Encryption to secure sensitive data during transactions.
- Secure data storage systems to prevent unauthorized access.
- Regular audits to ensure compliance with industry standards.
Despite our robust measures, we recommend that you take precautions such as using strong passwords and avoiding sharing your credentials.
Cookies and Tracking Technologies
Om Steel uses cookies to enhance your experience on our website. Cookies help us:
- Understand website traffic and visitor behavior.
- Deliver a more personalized browsing experience.
- Provide targeted advertisements based on your preferences.
You can manage or disable cookies through your browser settings. However, doing so may limit certain functionalities of our website.
Your Rights and Choices
As a user, you have the following rights regarding your personal information:
- Access and Correction: Request access to your data and update any inaccuracies.
- Data Deletion: Request the deletion of your data, subject to legal or operational constraints.
- Opt-Out Options: Manage your preferences for receiving promotional emails or marketing materials.
To exercise these rights, you can contact us using the details provided below.
Third-Party Links
Disclaimer
Changes to This Privacy Policy
Contact Us
If you have questions or concerns about this Privacy Policy or the handling of your data, please reach out to us:
- Email: omsteel@omsteel.com
- Phone: +91 8888851856
- Address: [Plot No. 24c, Gat No. 728c, Jayavant Estate, Near Velu Phata, Tal – Bhor, Pune 412212]
At Om Steel, we value your trust and are committed to safeguarding your privacy while providing exceptional service.
